Last updated: August 2025

At Well-Balanced Worklife, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We’re committed to treating your data with respect and transparency.

This Privacy Policy describes how Reiner and Company, LLC dba Well-Balanced Worklife (“we” or “us”) collects, uses, and shares your personal information when you use our website wellbalancedworklife.com and any of our subdomains (the “Website”).

HOW AND WHY WE COLLECT INFORMATION

We collect your information to provide the products and services you’ve requested, personalize your experience, and communicate with you effectively. Here's how and why we do it:

To fulfill orders and deliver content

To understand how you interact with our Website

To track affiliate referrals

To provide customer support and updates

To optimize advertising and marketing campaigns

To ensure the security and functionality of our Website

Personal Information We Collect

Device Information

When you visit the Website, we automatically collect certain information about your device, including:

Web browser

IP address

Time zone

Cookies installed on your device

Pages or products viewed

Search terms and referring websites

Site interaction data

We collect Device Information using:

Cookies: For more info, visit allaboutcookies.org

Log files

Web beacons, tags, pixels

Use of Device Information:

Functionality (e.g., language preference)

Advertising and affiliate marketing

Analytics and marketing

Website performance improvement

Note: We currently do not respond to Do Not Track browser signals, but we offer tools like cookie preferences and ad opt-outs throughout this policy.

PROVIDED INFORMATION

We also collect data you provide directly, including when you:

Register, place an order, or download a resource

Complete surveys or feedback forms

Subscribe to email content

Participate in coaching sessions

Submit forms, coaching updates, or homework

Schedule sessions

Create an account

Post testimonials or reviews

Participate in quizzes or events

This may include:

Name, email, phone

Billing/shipping/payment details

Coaching goals, challenges

Quiz results, course progress

Social handles, job title, company

Interests, preferences, demographic info

When we refer to "Personal Information" in this policy, we mean both Device and Provided Information.

How We Use the Information You Provide to Us

We use Personal Information to:

Process orders and payments

Deliver services, coaching, and products

Send confirmations, invoices, and updates

Provide customer service

Improve user experience

Track affiliate referrals

Screen for fraud

Send relevant marketing and product info (with your consent)

How We Share Your Personal Information

We may share your data with trusted third parties that help us operate our business, such as:

Stripe (payment processing)

Beehiiv (email delivery)

HighLevel (CRM, scheduling, website)

Google Analytics (analytics)

Interact (quizzes)

Hello Audio (private podcasts and audio)

Hosting platforms and service providers

We may also share data to comply with legal obligations, such as subpoenas or regulatory inquiries, or to enforce our rights. We do not sell or rent your personal data.

HOW WE STORE AND PROTECT YOUR DATA

Your data is stored using secure cloud-based platforms and vendors listed above. For more information, refer to each vendor's privacy policies. We retain coaching session notes for up to 2 years unless otherwise requested. Other data is retained as long as needed to fulfill the purposes stated in this policy. We use standard security protocols and software to protect your data, including monitoring tools that detect unauthorized use or intrusion. This includes encryption, secure socket layer (SSL) technology, and access restrictions to sensitive data. We also use software programs to monitor network traffic for unauthorized attempts to upload or change information or otherwise cause damage. However, no system is 100% secure, and data transmission is always at your own risk.

CHILDREN UNDER 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from anyone under 13. If you are under 13, do not use this Website or provide any information. If we become aware we have collected personal data from a child under 13, we will delete it immediately. Parents or guardians who believe we have collected information from a minor can contact us using the information below.

EMAIL AND SMS MARKETING

If you make a purchase, download a free resource, or opt in to receive emails, you consent to receive communications such as newsletters, updates, and promotions.

We are committed to keeping your email address confidential. We do not sell, rent, or lease our lists, and all emails include a clear unsubscribe link.

Every email includes a clear unsubscribe link. We value your inbox space and aim to only send content that’s relevant, helpful, or inspiring.

If you unsubscribe, you may lose access to some updates or content. You are responsible for ensuring our emails are not marked as spam or blocked.

SMS: If you opt into SMS messages, you may unsubscribe at any time by replying STOP. Message and data rates may apply.

BEHAVIORAL ADVERTISING

We use personal information to deliver targeted ads and track conversions.

You can opt out of personalized ads via:

Meta

Google

Bing

TikTok

YouTube

Paved

Beehiiv Ad Network

You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal

YOUR DATA PROTECTION RIGHTS

If you are an EU resident, you have rights under GDPR:

Right to access, correct, update, or delete your data

Right to restrict or object to processing

Right to withdraw consent at any time

Right to file a complaint with your local data authority

We process your data to fulfill contracts or pursue legitimate business interests. Your information may be transferred to the U.S. or Canada.

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

POLICY CHANGES

We may update this policy from time to time. Any changes are effective immediately upon publication. The "Effective Date" at the top reflects the latest version.

You are responsible for reviewing this policy periodically and for ensuring we have an accurate email address to notify you of updates. If material changes are made, we may notify you by email or post a notice on the Website homepage.

COMPLAINTS

Please contact us with any privacy concerns so we can address them promptly.

EU residents: Contact your local data protection authority.

California residents: Contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by phone at (800) 952-5210.

CONTACT US

We welcome your questions or comments regarding the Privacy Policy:

Mailing Address:

1752 NW Market Street, #4046, Seattle, WA 98107

For more about your responsibilities and limitations of liability, please see our full Disclaimer.